Active since Apr 2021
While on my way to my holiday destination through Matatiele my Toyota developed a problem with its gear lever. This fortunately happened next to the premises of the Matatiele Toyota dealership. With the friendly help of the service consultant, Cathy, and the senior mechanic, Rowland, my car was repaired immediately and I was on my way without a long delay. I can highly recommend the friendly and efficient service of these wonderful people who are prepared to walk the extra mile without their eyes on your purse.
I wrote a review in respect of SAFARINOW.COM on 18 April 2021 complaining that this company took our money from our credit account notwithstanding the fact that Kgalagadi Lodge was fully booked and could not provide the required accommodation which moneys they refused to pay back. Although I received an email from SAFARINOW.COM on 19 April apologizing for their lack of cooperation and promising to make the refund "urgently" I have not heard from them again. This company should be avoided at all cost.
We booked Kgalagadi Lodge through Safarinow.com whose website indicated that our account will only be debited once the Lodge confirms our accomodation. our account was debited immediately notwithstanding the fact that the Lodge is full and confirmed this to us telephonically. Our emails requesting repayment are ignored and we are unable to phone Safarinow. we will never again book through Safarinow.