Active since Apr 2021
Im very thankful for the friendly professional service I received from Nadeema and the team at Visa Logistics. We at first used another company that for 3 months gave us every excuse in the book why they couldn't provide us with the police clearances. I out of desperation decided to try Visa Logistics as they where highly recommended by a friend. Nadeema assured me that they can help and they did, in record time. Nadeema thanks for the service, Ill recommend you to everyone. Regards
On the 29th January which had to be a normal general English test turned out to be a horrible experience for me. We were asked to register at 7:30 in the morning, upon my arrival we waited quite a bit before someone came to assist us. The atmosphere felt as if you were in a prison and that is the way we got treated. No politeness, very cold and rude. Those people made me nervous never mind the test. The registration of all the candidates took very long hence we started our first exam very late. After finishing the first test I put up my hand to go to the bathroom and was told in a very rude manner that I am not allowed to go. The man just walked away. I waited for about another 5 min and put up my hand again because I really had to go. A lady came to me then and I explained to her that I have use the bathroom. She then said that I have to first start my test and then I can go. This meant losing time from my reading test and I rushed like a mad person, coming back my finger print did not work and a lot of my test time went to waist. I started my reading test but really struggled to concentrate and get back into it. I just felt rushed and the way I got treaded left me furious. I had to push ahead because this test means a lot to me and my husband. The listening, reading and writings test was now finished and the gentleman said for those who still need to conduct the speaking tests, go and take a 30min break and then come back. By that time I had no idea of how late it was because we were asked to put away all our belongings. As soon as I got downstairs to take a break, I looked at the time and it was just before 13h00. 13h00 is the time my speaking test was allocated to me so I went back upstairs and told them because I was scared they might penalize me. I was then told not to worry, go take a break. It was not even 5min that same man found me and said that they are waiting for me. That guy is really next level rude….I honestly almost joked on my sandwich. Needless to say there was no time for lunch and I was marched back upstairs and asked to take a seat. You won’t believe but after all that urgency I was made to wait an hour before starting the speaking test. I at some stage of this horrible 7 hour ordeal (between tests) asked to use my phone so I can let my husband know that that this is taking much longer than expected. I was told to just go sit back down and calm down. What is this….a prison and why do I need to be ill treated like that. We paid a lot of money and a person should be allowed to go to the bathroom in between tests, not during the tests. I am very shocked and disappointed. My advice would be to go anywhere but IELTS.
I would like to thank Platinum Life for all their support and for coming through for us when we needed it most. A special thank you to Shandri and Jani for the warm care and sincere interest. You truly were a big help and support throughout from the start to the pampering gift which came as such a surprise and really gave me a happy smile and warm heart.
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