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Noko R
Active since Apr 2021
2
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2 reviews60 months ago
Refusal to refund rental deposit
My issue with Targer Realty is that there is no transparency in their dealings. I asked them to send me a trail of their conversations with the previous owner Mr George Coetzee to understand what the owner said about my deposit. They have not responded at all. The sale of the apartment was done during my stay at the apartment. The owner used another Agency to sell the apartment on his behalf. My question is why did he not use Targer Realty to facilitate the sale? It feels as though Targer Realty wants to scam me.
133 replies
60 months ago
Refusal to refund full rental deposit.
I rented out an apartment through Targer Realty in Midrand in January 2020. Before occupying the apartment we raised the flaws we found in that unit. The agent from Target Realty said I must not worry about it and did not write all the flaws in the lease agreement. We then occupied the apartment and a few days after the lights in the main bedroom did not work. There were issues with the cables. We reported the issue but it was not resolved within reasonable time. We then reported other issues we picked up but they were never attended to. I then got discouraged to report more issues that I found. Later in the year the owner found new agents to sell his apartment that we occupied. A buyer was found and in January they were in the process of changing ownership. Since our contract was ending in January it did not interfere with these process due to us confirming that we will be leaving end of January 2021. An inspection was conducted by the Targer Realty agent and she said that we will get a resolution within 2 weeks. I patiently waited but they never got back to me after I started following up. I consistently followed up but only got a resolution today. They said they will only pay R891.92 out of the R6950 I gave as deposit. I would like the full amount given back to me due to the fact that the apartment that I occupied has been bought by new owners and it took Targer Realty more than 2 months for a resolution.
53 replies
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