Franklyn P

Lack of customer CARE

So after having the watch that was a gift for less than 3 months it keeps losing connection to my phone, there is no way to actually record your activity in any way towards any wellness platform. and now the strap has snapped. I tried to contact them via Whatsapp as their website suggests only to be "Blue Ticked" with no response. Very poor quality product and even worse after sales service.