Trevor F

Worst experience ever, worst dealer, worst after sales ever.

On 1 April 2021 I purchased a 2011 Hyundai IX35 from Autoking in Milnerton. I was promised by the salesman (Eugene) that the car has no major issues and is in a perfectly working condition. Upon driving the car home, I discovered that hazards lights were not working when I pushed the hazard light button/switch. I immediately informed the salesman who informed me that I must bring the car back on 7 April 2021 (the day that I had to collect the new number plates and licencing disc) in order for him to fix the hazard lights. On 7 April I return the vehicle to the dealership in order for them to fix the hazard lights. To date the vehicle is still at the dealership and the defective hazard lights are still not fixed. I have called Eugene several times regarding the progress of the car. If I don't call, I am left in the dark as the dealership seems to have no real sense of urgency. They have had the car in their possession more than I have which frustrates me. This is clearly a dealership that doesn't value true customer service and will cut corners to close the deal.