Active since May 2021
My daughter in Cape Town had a procedure done, by Lancet. The method of getting the account paid by reporting it to a debt collector without sending a invoice to prove the amount and account, is something that is not done in good faith.
2 x 4.8kWh lithium-ion batteries where ordered from the company the first week of May'21. When the items was delivered after making an additional payment to get it delivered, it was not the items as indicated on the add. Items delivered was very badly packaged and damaged. Looked like they have been passed around a couple of times. The mobile phone indicated on the website was phoned, but it was not answered. Messages sent a couple of time, but also no feedback was received. A return policy was listed on the website and I started the process of getting it back to them for a refund. Delivery of the returned items was confirmed. A Hellopeter review was done on them earlier, but they indicated it had to be removed, so they could sell the batteries that was sent back. This is not normal practice for any reputable establishment. It's now close to 4 months and I've not received any feedback of refund. I've sent mails and messages repeatedly, but still nothing. What's concerning is that they had a website that looked like the Boks were supporting them, but it was only a marketing stunt that pulled in client.
I've just received 2 x 4,8kWh Li-ion Tech batteries. It was never indicated on the website that the items was second hand or previously used. They tried (but failed) to respray the front of the unit to clean them up. The handles carry are broken, batteries not in any protective packaging that will indicate they are close to new. No manuals or cables was included.