RR
Reka R
Active since May 2021
2
Reviews
0
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Reviews
2 reviews59 months ago
Bad Service
My upgraded contract with Vodacom had expired more than 6 months ago. I had not received any communication from Vodacom about my options. SMS received that my account has been handed over. I emailed the contact details provided, that email address does not exist. I went in to my nearest branch to get this sorted. Branches only do sales. Forget about the after sales service. Branch wrote on a small piece of paper the number that I need to phone. I was prepared to do everything in the Branch , settle arrears and cancel the contract. Since that did not happen. I called the numbers provided by the Branch. I must have spoken to 6 people who pushed me from pillar to post. Eventually sent a complaint about the run around. The entire experience is so bad service and no one responds. End result is disconnection. The Vodacom contract has been suspended. My daughter is a full time student and her University data is lost and she is unable to work. This is her final year. Come on Vodacom, is this professional? Last resort is hoping that someone that has skills set to speak to customers and resolve this.
106 replies
60 months ago
Dingos owner physically abused two middle aged female customers 15 May 2021
I'm a regular customer of Dingos. 15 May 2021 around 15h30 my experience is to be shared more importantly to females going there alone. The owner had knowledge of his surroundings. He seemed disoriented. He grabbed two middle aged female customers that went to Dingos for a late lunch. We ordered food and drinks. Nearby customer uninvited herself to our table saying that she just got engaged. Her focus was the drinks on the table. She basically wanted to have our drinks. My sister shared a drink with this female customer and a guy. This same customer came back to our table wanting more drinks. I told her that this is an order for my sister and I. She went back to her table calling me names. My sister only asked her why is calling names...the owner out of nowhere dragged us by our hair leaving all our personal belongings behind. As the owner, he surely doesn't know what he's dealing with. This is abuse and not one person around could stand up and say what he's doing is wrong. Customers were recording the incident, some had racial remarks...by the end of the day, the owner had expressed his unstable behaviour by this experience. He refused to explain what just happened, he refused to give our personal belongings. Everyone is so afraid of this owner. Who knows why? Today we suffer the consequences for someone abusing us in public, the physical and emotional damage for going through this is haunting. Female customers are to be aware of this experience. The owner took advantage of us, now the consequences to that. In business, clearly this is unacceptable. I've read previous incidents at Dingos. It seems like it's the norm. No one should be allowed to treated in this barbaric way. Something needs to be done. There's cameras, see the evidence. There's pictures on the effects of bodily harm. We middle aged women, seriously unacceptable.
0 replies
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