Lee-Charne Basson

NWK retail poor service delivery

I bought vellies for my boyfriend, worth R700, 00 at NWK retail in April and a week later the vellies broke, so I took it back and asked if they could fix the shoes. They said they will get permission from the factory and get back to me the following Monday. 3 weeks go by and I get no feedback from nwk retail and so I go in and find out what's going on. Turns out they still haven't sent the vellies in and so I asked for my money back and they said they needed to get credit in order to refund me. It's been a month and still nothing has happened. NWK retail is slow and the service is absolutely useless. I would never recommend this store to anybody. Because you will never receive any order.