Nashir G

Mercedes-Benz Pietermaritzburg

My car paint work on the boot below the number plate was peeled of just before I could receive my car and friends whom were present that were ther to fetch their car witnessed what had transpired wen a service advisor tried to drive the car out 1stly from the wash bay area into the workshop. He could not as he didn't apply the handbrake down and the wheels were still locked and he was driving it. And we could see this clearly from the workshop. I then noticed paint work on the boot below the number plate was peeled off. I then asked the managers what happend and his reply was he does not know or because the paint work is old. It had been washed a couple of hours before and that is wen the paint work on the boot below the number plate was peeled so that is how I see it. But not Mr imraan varaachie and his managers. Other parts were also missing and damaged and wen I asked Mr imraan varaachie in front of the other customers he said he knew nothing telling me that it was like that and I'm responsible for the theft and the damages. He had a terrible attitude towards me and other customers who were present wen I asked him. I know very well that I left my car with the parts.which were broken of and taken. And also the paint work on the boot below the number plate was peeled. I've been washing my car and no paint work peels of from anywhere. How come today it got peeled off and nobody at Mercedes-Benz wants to take responsibility. Mr imraan varaachie told me to drive it out from the back and even said to me if he must spray paint it. Why would he.asked me that if employees didn't do that? Strange question hey! I got freakin ****ed.of with them and I then called Mercedes-Benz SA to report the matter. I had just spent over 45k with them and on a job well done. But today this is how get treated with a terrible attitude from employees at Mercedes-Benz Pietermaritzburg wen I ask why the paint work on the boot below the number plate was peeled of. It's not fair to be treated and lied to by employees from Mercedes-Benz Pietermaritzburg. I'm really not happy with what they did at Mercedes-Benz today.