Active since Jun 2021
I received a great service from Patricia Palm, since last year when I started interacting with her. She was amazing and very patient. My application was not successful at first due to my credit score and she advised me on what to do and hopefully try again when all is better. I did try again this year and she was amazing as usual and assisted me greatly! This year was much better and smoothly. My application went well.
I had a very bad experience with Ultimate Logistics and I wouldn't advise anyone to use their services. Maisen gives false and empty promises when they want you to use them but once you use their services you will be attended by a very rude manager whom you never interacted with by the name of Nigel. He does not have good customer service and no manners at all! They broke my coffee table and the delivery guys promised to come back and fix it and they never did. I had a missing bag, which they left with another customer while offloading her things. They went to fetch the bag after a few days and it got to me with some things missing inside. I told that Maisen guy whom I've been communicating with the entire time about these incidents and till today no one has responded and nothing has been fixed. I curse their business and I curse them for that matter! They treated me so bad and with so much disrespect. On top of that, they arrived late to pick my things and almost missed my flight and also I had to wait days for delivery! Days way beyond the agreed time!
I have been waiting on my order and there is no communication on the delay. The order was supposed to have arrived a week ago and it's quite. I have tried calling and there is no answer... I have paid customs and with my order are my colleagues clothes and one is leaving today going home for December holidays now she will go without her clothes. I am so mad especially with the lack of communication. Even when I track the order seems to be going back and forth but not coming to me. It was in OR Tambo, then in Sandton, back to OR Tambo and again in Sandton!
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