Louis S

A personal touch during a trying time

Buying a fireplace should be an easy task. Having been through the gauntlet with Fireplace Warehouse, returning an useable unit (Which required way more energy than it deserved) I decided to have a look online. It was really a case of not having enough energy to persist. I contacted braai culture for a quote and was happy to receive a response within minutes. They offered a few options and helped me put a quote together for the entire set of flues and accessories. Within a week I received delivery and have since had my fireplace installed and am now grateful to be enjoying the winter. The service was great and I really felt like my order mattered, something rare in this new online buying world. Thanks Sean and Braai Culture Team