PB
Priyanka B
Active since Jun 2021
3
Reviews
0
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Reviews
3 reviews28 months ago
Terrible customer service
The service from this provider has drastically regressed over time. My internet has been disconnected for 2 months, I’ve logged a call for a technician to assess the fault at the location as well as called Mweb multiple times, but received no assistance at all. I’ve tried to cancel my contract, I was transferred to many different departments and held on the line for 45 minutes without any assistance.
0 replies
39 months ago
Terrible service at Road Lodge
Terrible experience with Road Lodge. I made payment for my booking and my booking was cancelled without any notification. I arrived at the hotel and the guy at reception by the name of Moki was extremely rude and arrogant. I was left without accommodation for the night. Extremely rude, disrespectful and unprofessional. My monies were also not refunded back to me
0 replies
59 months ago
Terrible service from the Fraud department, Call Centre and Rosebank FNB Branch
Terrible service from FNB!There has been fraudulent activity on my account a month ago. A fraud case had been logged, however there was no communication or feedback from the department since then. I had purchased a new card and tried multiple times to link the card to my profile without any success. I visited the Rosebank branch and was told that they could not assist me and should seek assistance from the Call Centre. I called the Call Centre various times for assistance and the agents continuously transfer me to departments that are unable to assist. I am unable to link my card to my profile for a month now. Agents at the Call Centre are rude and unhelpful.
53 replies
Review Distribution
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2 Star
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1 Star
3 (100%)