Tandokazi M

Return of faulty Appliance

We purchased a Sansui 40 inch LED television literally a month ago. The TV just switches on and off and does not pick up any channels we then proceeded to take the TV back to Qubist on Saturday and we were told that we would have a replacement on Tuesday due to the fact that there is no stock. I called them first thing that morning and now being fed all sorts of stories and excuses, they will not be able to replace or help me i have to wait 21 days for an assessment!! To say that i am upset is an understatement as when purchasing a TV you dont expect it to pack up in a month. I am awaiting a response eagerly to get this matter sorted out amicably and quickly as i cannot wait for 21 days.....