Active since Jun 2021
I would like to share my experience with this company. I have solar through Go Solar and Sparki Solar is the company that comes to maintain / repair whenever we have an issue. This week, there was a power cut and something went wrong with my solar and it was not charging from the panels while COJ was off. I logged a call with Go Solar and they were assisned to come out at very short notice. The team was great and sorted everything out. What excellent service and highly recommended. Keep up the good work Tali - you are an asset to your firm.
We contacted Ifloors in Hillfox to request a quote. I met up with Duncan at the property as they said they needed to inspect so they could quote. The quote was received and then changed twice. It ended up costing R1000 more just for the flooring they quoted, and they failed to see that if they removed the skirting that the walls were going to be damaged. which we needed to paint at our own cost. They installed the floors and arrived with the wrong colour for the strip between the bedrooms. When i phoned to ask when they would come and finish the job, i was told the guy was going to walk after hours and could be there around 6:30. I told them this was not acceptable as I was dealing with a company that had been paid and needed to finish the job. This was the most unprofessional company I have ever dealt with. Their service is really pathetic. I phoned to speak to the manager and the person on the phone said she would not take my call. I will never use them again. They finished the job but left a sour taste in our mouths.
I contacted Oneplan insurance via the web page and was pleasantly surprised to get a call within minutes from Oneplan. The gentleman who assisted me ,Nathanuel Phillips has been excellent and has offered very good service. He phoned when he said he would phone and followed up on all my queries and documents. I will highly recommend One Plan as they have given me very good service thus far. Natali Giannakakis