Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We dealt with Dewald from iFloors Sandton who gave us the great advise and service. He was there every day and managed his team and expectations from the start. He really controlled all the unexpected issues that cropped up and made this a hassle free renovation. I highly recommend him and his team ( Tel no: 011 262 5297).
1 reviews | Active since Jan 2020
We dealt with Dewald from iFloors Sandton who gave us the great advise and service. He was there every day and managed his team and expectations from the start. He really controlled all the unexpected issues that cropped up and made this a hassle free renovation. I highly recommend him and his team ( Tel no: 011 262 5297).
1 reviews | Active since Jan 2020
We contacted Ifloors in Hillfox to request a quote. I met up with Duncan at the property as they said they needed to inspect so they could quote. The quote was received and then changed twice. It ended up costing R1000 more just for the flooring they quoted, and they failed to see that if they removed the skirting that the walls were going to be damaged. which we needed to paint at our own cost. They installed the floors and arrived with the wrong colour for the strip between the bedrooms. When i phoned to ask when they would come and finish the job, i was told the guy was going to walk after hours and could be there around 6:30. I told them this was not acceptable as I was dealing with a company that had been paid and needed to finish the job. This was the most unprofessional company I have ever dealt with. Their service is really pathetic. I phoned to speak to the manager and the person on the phone said she would not take my call. I will never use them again. They finished the job but left a sour taste in our mouths.
1 reviews | Active since Jan 2020
We contacted Ifloors in Hillfox to request a quote. I met up with Duncan at the property as they said they needed to inspect so they could quote. The quote was received and then changed twice. It ended up costing R1000 more just for the flooring they quoted, and they failed to see that if they removed the skirting that the walls were going to be damaged. which we needed to paint at our own cost. They installed the floors and arrived with the wrong colour for the strip between the bedrooms. When i phoned to ask when they would come and finish the job, i was told the guy was going to walk after hours and could be there around 6:30. I told them this was not acceptable as I was dealing with a company that had been paid and needed to finish the job. This was the most unprofessional company I have ever dealt with. Their service is really pathetic. I phoned to speak to the manager and the person on the phone said she would not take my call. I will never use them again. They finished the job but left a sour taste in our mouths.
1 reviews | Active since Jan 2020
I Floors Hillfox...done a lot of business with them. Last week they installed a laminate floor after I signed and accepted their quotation...I gave the correct measurements for the passage. They never came out to inspect the job. Upon installation, they were 3x planks short, and the contractor went to fetch them. Obviously a calculation error on their side. Now I received a bill for a further R1200.00 from them. After refusing to pay for their error, the owner Benjamin accused me of being a " thief" and send me numerous insulting messages. Stay away from I Floors Hillfox.
1 reviews | Active since Jan 2020
I Floors Hillfox...done a lot of business with them. Last week they installed a laminate floor after I signed and accepted their quotation...I gave the correct measurements for the passage. They never came out to inspect the job. Upon installation, they were 3x planks short, and the contractor went to fetch them. Obviously a calculation error on their side. Now I received a bill for a further R1200.00 from them. After refusing to pay for their error, the owner Benjamin accused me of being a " thief" and send me numerous insulting messages. Stay away from I Floors Hillfox.
1 reviews | Active since Jan 2020
The Ifloor team quoted to repair our laminated flooring. We were quoted and paid for the work upfront. Their installers arrived and had to remove the existing floor, put a screed down, and reinstall the floor again. All was quoted for and paid upfront. The installers can be described like a bull in a china shop. All the floor planks were thrown against our newly painted lounge wall and substantial damage was done. We will have to repaint as a result. When my wife raised the problem of the damages, the owner refused to finish the job and offered to pay us part of the money we paid back. They refuse to finish the job, and don't want to take any responsibility for the damages. We have received no refund to date and no proof of payment is provided. My advise to anyone out there is to stay away and find a more reputable company to deal with!
1 reviews | Active since Jan 2020
The Ifloor team quoted to repair our laminated flooring. We were quoted and paid for the work upfront. Their installers arrived and had to remove the existing floor, put a screed down, and reinstall the floor again. All was quoted for and paid upfront. The installers can be described like a bull in a china shop. All the floor planks were thrown against our newly painted lounge wall and substantial damage was done. We will have to repaint as a result. When my wife raised the problem of the damages, the owner refused to finish the job and offered to pay us part of the money we paid back. They refuse to finish the job, and don't want to take any responsibility for the damages. We have received no refund to date and no proof of payment is provided. My advise to anyone out there is to stay away and find a more reputable company to deal with!
1 reviews | Active since Jan 2020
Hillfox branch super efficient. Came on time and completed my laminate floor speedily doing an excellent job. I can highly recommend this company.
1 reviews | Active since Jan 2020
Hillfox branch super efficient. Came on time and completed my laminate floor speedily doing an excellent job. I can highly recommend this company.
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