BR
Butch R
Active since Jul 2021
3
Reviews
0
Industries
Reviews
3 reviews23 months ago
Medihelp from Best to Worst
I would like every prospective Medihelp client to know that they have gone from best to worst in a few short years. I have just had a back operation (decompression and fusion of L4 and L5) and found to my shock that I had to pay more of the specialists' costs than what Medihelp did. No lie, I had to pay MORE than what they did. That in spite of me having a very expensive plan (Medprime Elect) of R7224 per month for just me and my wife. No other dependents. They used to pay everything if you had a medical claim. Some years ago (2019) I broke my ankle very badly and had to have emergency surgery. I still have a plate and 7 pins in my ankle. It never cost me a cent. Now, however, I had a fusion of L4 and L5 in my back. My contribution to just the specialists and the Anesthesiologist is touching on R50 000. Suddenly there are a whole host of the "codes" they don't cover. But, you can't have the operation without those procedures. Also, they made me jump through all kinds of hoops to get the operation approved. That in spite of both my specialist and physiothe****** making written presentations that there is no other form of treatment that will help in any way for my condition than surgery. They still forced me to go to some other physio (PMB) procedure, only informing me of this requirement the Thursday before my Monday scheduled operation. Luckily for me a PMB doctor agreed to see me on Friday morning at 07:00. He immediately agreed that there is nothing PMB could do for me and sent a letter to Medihelp to inform them as such. If it wan't for PMB's prompt assistance I would have had to live with, what the Neurosurgeon called "catastophic pain", until the doctors could schedule me for another operation. Medihelp...... Stay away!!! Just my opinion.
53 replies
37 months ago
Don't use
Be warned. If it sounds to good to be true it probably is. I checked them out before purchasing by attempting to confirm the address on their website. They are not at that address. In fact, the landlord of the industrial estate says that many people has gone their to look for them because ......... Also, their phone number is just going to voice mail all day. Careful.
0 replies
58 months ago
Thanks Tyrone
Phone call took long to be answered, however, the service provided by Tyrone was excellent.
53 replies
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5 Star
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1 Star
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