Active since Jul 2021
Stadio, I am disappointed in all the automated responses that don't assist for basic enquiries, emails, calls are forever on standby, social media call to action are for show and no one gets back to clients. I have been trying to enquire so I can get a sense of what I will be signing up for and if the platform can give me want I am trying to achieve. Please introduce more human elements to your services Ai can only do the minimum
The capitec business banking is such a poorly developed app, it takes you pillar to post andthe branches have no clue on what is going g on with their own system, I am constantly kicked out when I am trying to do something on the app, please make it more easy to use like the normal capitec app
Mathapelo Masedi at King Price Insurance ever so gratefully handled the account error with easy and kind hearted with respect. Keep up the beautiful work you are doing