Neil S

Waiting for refund more than 3 months

The worst ever service from Latam Airlines. Booked a flight to Rio in March 2020, Covid happened, and All flights was placed on hold. The requested a refund in March 2021 and been waiting for more than 3 months to have refund paid out. Call centre is unhelpful and keeps promising the refund will be don3, but nothing happens, will not Recommend anyone to book a flight with them to South America or make use of them for connecting flights.