Active since Aug 2021
We bought a rent to own car last week, Peugeot 208 to a consultant name Linda. The vehicle within 3 days already has a mechanical faults, we were told that the vehicle went for roadworthy before it was given to us. We requested a roadworthy certificate from Linda, it has been a week now we haven't received that roadworthy certificate from her, she keep saying she will e mail it to us until to now we haven't received any documents from her, clearly this vehicle has not gone for roadworthy hence it was stucked on the road while my fiance was going to work with a mechanical fault, this vehicle was not even taken for service as well while given to us, vehicle is due for a major or annual service at the end of this month. How possible is that you are given a vehicle that is showing warning lights on the dashboard that is due for service, why the dealer did not take this vehicle for service first before given to a client?
Please assist, I have experienced bad service from a guy named Tristan at this company. I requested that this company help me to remove my name on ITC, this Tristan guy said I must deposit R 2500.00 and they will help me but the process takes about 21 days after the deposit has been made. On the 26 June 2021 I deposited an amount of R 2500.00 which they confirmed that they gave received, Today is the 04 August 2021 their 21 days deadline has long passed but I have been cleared by them from the ITC. I have requested feedbacks from this Tristan guy on whatsup messages and he referred me to call a phone number which to my disbelief it was not our agreement, I am not sure why should I call that number because they have created a group chat on whatsup were they requested that I keep in touch with them for any feedback. I have requested a feedback from both Tristan and the group but none could reply and give feedback to me. I just want them to refund me, so that I can find a company which can be able to help me. Bad service from this Tristan guy, what a liability to this fly by night company who seems to be defrauding innocent and desperate people looking for help.