CI
CHM Isuzu Boksburg
Unclaimed Business
CI
CHM Isuzu Boksburg
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About CHM Isuzu Boksburg
CHM Isuzu Boksburg has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked CHM Isuzu Boksburg across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSD
Shaun D
1 reviews | Active since Jan 2020
1 Dec 2025, 15:14
Complaint
I urge people to seriously reconsider using CMH Isuzu East Rand on North Rand Road, Boksburg. I took my bakkie in for its 90 000 km service on 2 October 2025. Halfway home, I realised the aircon was no longer working. I returned the vehicle on 3 October, and was told it “just needed gas.” I’m no mechanic, but if an aircon needs gas, there’s usually a leak. Regardless, the service agent assured me the issue was sorted. The fix lasted two days. On 5 October, I reported the problem again. The vehicle stayed at the dealership for two days, and once again I was assured it had been resolved. Two days later—the aircon stopped working again. At this point, I took my bakkie to an independent aircon specialist, who diagnosed a leaking Evap Unit that needed replacement. I returned to CMH Isuzu Boksburg with the report, and the service agent told me the parts would be ordered. On 29 October, I was asked to bring the vehicle in for the Evap Unit replacement—a job I was told would take three days. I requested a courtesy car but was told the dealership “does not offer such a service,” despite all the back-and-forth they had already put me through. I had to hire a car at my own cost. Three days later, I was told the dealership had only done an assessment, not the repair—despite already having the full specialist report. I fetched my car and was told I would need to bring it back again once the parts arrived. Again, I had to hire a car for the period my vehicle would be in. On 16 November, I was notified the parts had finally arrived. I took the vehicle in on 17 November, and collected it on 19 November. Halfway home, I noticed my passenger grab-handle was broken. I phoned the service agent, who openly acknowledged they were aware it had been broken at CMH Isuzu. I asked why it wasn’t replaced before returning the car to me—she shrugged. I had to return yet again. In the workshop I noticed the technician attempting to super-glue the broken clip back instead of replacing it properly. I lost my patience at this point and insisted the part be replaced immediately, which was eventually done. Now, two weeks later, I discovered a strong damp smell in my vehicle. On lifting the carpets, I found the entire floor and carpet soaked with water—a likely result of the aircon repair. At this stage, I refuse to risk leaving my vehicle with CMH Isuzu Boksburg again, and I am forced to dry the carpets and interior myself.
Helpful (0)
|Replies (0)SD
Shaun D
1 reviews | Active since Jan 2020
1 Dec 2025, 15:14
Complaint
I urge people to seriously reconsider using CMH Isuzu East Rand on North Rand Road, Boksburg. I took my bakkie in for its 90 000 km service on 2 October 2025. Halfway home, I realised the aircon was no longer working. I returned the vehicle on 3 October, and was told it “just needed gas.” I’m no mechanic, but if an aircon needs gas, there’s usually a leak. Regardless, the service agent assured me the issue was sorted. The fix lasted two days. On 5 October, I reported the problem again. The vehicle stayed at the dealership for two days, and once again I was assured it had been resolved. Two days later—the aircon stopped working again. At this point, I took my bakkie to an independent aircon specialist, who diagnosed a leaking Evap Unit that needed replacement. I returned to CMH Isuzu Boksburg with the report, and the service agent told me the parts would be ordered. On 29 October, I was asked to bring the vehicle in for the Evap Unit replacement—a job I was told would take three days. I requested a courtesy car but was told the dealership “does not offer such a service,” despite all the back-and-forth they had already put me through. I had to hire a car at my own cost. Three days later, I was told the dealership had only done an assessment, not the repair—despite already having the full specialist report. I fetched my car and was told I would need to bring it back again once the parts arrived. Again, I had to hire a car for the period my vehicle would be in. On 16 November, I was notified the parts had finally arrived. I took the vehicle in on 17 November, and collected it on 19 November. Halfway home, I noticed my passenger grab-handle was broken. I phoned the service agent, who openly acknowledged they were aware it had been broken at CMH Isuzu. I asked why it wasn’t replaced before returning the car to me—she shrugged. I had to return yet again. In the workshop I noticed the technician attempting to super-glue the broken clip back instead of replacing it properly. I lost my patience at this point and insisted the part be replaced immediately, which was eventually done. Now, two weeks later, I discovered a strong damp smell in my vehicle. On lifting the carpets, I found the entire floor and carpet soaked with water—a likely result of the aircon repair. At this stage, I refuse to risk leaving my vehicle with CMH Isuzu Boksburg again, and I am forced to dry the carpets and interior myself.
0
Replies (0)AR
Annelize R
1 reviews | Active since Jan 2020
13 Mar 2024, 07:59
bad
you take your bakkie in for repairs. Then they stole the bakkie out the workshop. Then a week later they let you know that you can bring your bakkie. They did not notice the bakkie was ******. The guy went in and took the keys and drive the bakkie out.
Helpful (0)
|Replies (0)AR
Annelize R
1 reviews | Active since Jan 2020
13 Mar 2024, 07:59
bad
you take your bakkie in for repairs. Then they stole the bakkie out the workshop. Then a week later they let you know that you can bring your bakkie. They did not notice the bakkie was ******. The guy went in and took the keys and drive the bakkie out.
0
Replies (0)AS
Alicia S
1 reviews | Active since Jan 2020
18 Jan 2024, 13:59
Still waiting on customer service
I took my new Mokka elegance to the service department as the seal on the right back door needs to be replaced. First the service is absolutely a disgrace.. They booked my car in on Friday 5th of Jan only to get there and waited two ours for them to let me know they still need to order the part. They did not order any parts when I took the car there the Tuesday 02Jan when I came there to ask to get it fixed, no they just booked me in for the Friday and told me it will be done then and still no part. I called them yesterday asking if there is any news in when the part will be here and was told someone will call me back. Well with the bad service I already experience its no surprise that no one has called me back or probably will never do. Its now been 10 Working days since I was there and there is clearly no urgency in their customer services. I do not recommend anyone to take their cars there for services or to order parts. I will rather drive the extra KM'S to another service provider than to use them.
Helpful (0)
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Alicia S
1 reviews | Active since Jan 2020
18 Jan 2024, 13:59
Still waiting on customer service
I took my new Mokka elegance to the service department as the seal on the right back door needs to be replaced. First the service is absolutely a disgrace.. They booked my car in on Friday 5th of Jan only to get there and waited two ours for them to let me know they still need to order the part. They did not order any parts when I took the car there the Tuesday 02Jan when I came there to ask to get it fixed, no they just booked me in for the Friday and told me it will be done then and still no part. I called them yesterday asking if there is any news in when the part will be here and was told someone will call me back. Well with the bad service I already experience its no surprise that no one has called me back or probably will never do. Its now been 10 Working days since I was there and there is clearly no urgency in their customer services. I do not recommend anyone to take their cars there for services or to order parts. I will rather drive the extra KM'S to another service provider than to use them.
0
Replies (0)NM
Nkosinathi M
1 reviews | Active since Jan 2020
17 Nov 2021, 18:50
Excellent service
I recently bought a Opel Corsa bakkie but the radio needed a code because the battery was disconnected. I went to CMH in Boksburg, and they asked for the vehicle vin number. Withim 10 minutes they gave me the radio code free of charge.
Helpful (0)
|Replies (0)NM
Nkosinathi M
1 reviews | Active since Jan 2020
17 Nov 2021, 18:50
Excellent service
I recently bought a Opel Corsa bakkie but the radio needed a code because the battery was disconnected. I went to CMH in Boksburg, and they asked for the vehicle vin number. Withim 10 minutes they gave me the radio code free of charge.
0
Replies (0)TM
Thami M
1 reviews | Active since Jan 2020
8 Oct 2021, 04:46
CHM Isuzu dealer in Boksburg
We bought a rent to own car last week, Peugeot 208 to a consultant name Linda. The vehicle within 3 days already has a mechanical faults, we were told that the vehicle went for roadworthy before it was given to us. We requested a roadworthy certificate from Linda, it has been a week now we haven't received that roadworthy certificate from her, she keep saying she will e mail it to us until to now we haven't received any documents from her, clearly this vehicle has not gone for roadworthy hence it was stucked on the road while my fiance was going to work with a mechanical fault, this vehicle was not even taken for service as well while given to us, vehicle is due for a major or annual service at the end of this month. How possible is that you are given a vehicle that is showing warning lights on the dashboard that is due for service, why the dealer did not take this vehicle for service first before given to a client?
Helpful (0)
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Thami M
1 reviews | Active since Jan 2020
8 Oct 2021, 04:46
CHM Isuzu dealer in Boksburg
We bought a rent to own car last week, Peugeot 208 to a consultant name Linda. The vehicle within 3 days already has a mechanical faults, we were told that the vehicle went for roadworthy before it was given to us. We requested a roadworthy certificate from Linda, it has been a week now we haven't received that roadworthy certificate from her, she keep saying she will e mail it to us until to now we haven't received any documents from her, clearly this vehicle has not gone for roadworthy hence it was stucked on the road while my fiance was going to work with a mechanical fault, this vehicle was not even taken for service as well while given to us, vehicle is due for a major or annual service at the end of this month. How possible is that you are given a vehicle that is showing warning lights on the dashboard that is due for service, why the dealer did not take this vehicle for service first before given to a client?
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Replies (0)SC
SG C
1 reviews | Active since Jan 2020
26 Oct 2020, 08:51
Isuzu Boksburg
A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock to choose from. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
Helpful (0)
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SG C
1 reviews | Active since Jan 2020
26 Oct 2020, 08:51
Isuzu Boksburg
A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock to choose from. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
0
Replies (0)WH
Willem H
1 reviews | Active since Jan 2020
27 Jan 2020, 12:10
CHM Isuzu Boksburg
Carl Ndlovu (Sales Rep) and Bongi Ntaka (F&I Manager) really made the whole car-buying experience so much simpler through their positive attitudes and professional service. Would have given 5* if the car had a bow on and there was a hamper waiting to congratulate me **just a thought** (enhance the personal touch with clients).
Helpful (0)
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Willem H
1 reviews | Active since Jan 2020
27 Jan 2020, 12:10
CHM Isuzu Boksburg
Carl Ndlovu (Sales Rep) and Bongi Ntaka (F&I Manager) really made the whole car-buying experience so much simpler through their positive attitudes and professional service. Would have given 5* if the car had a bow on and there was a hamper waiting to congratulate me **just a thought** (enhance the personal touch with clients).
0
Replies (0)