Sade G

Inconsiderate, misleading and untidy

Inconsiderate, misleading and untidy. The adverti*****t on Booking.com was misleading. The property host Fara advertised the apartment with beautiful views of the ocean, a balcony and updated, clean bedding. When we arrived at the apartment it was anything but what was advertised. The apartment had no sea views, was very untidy and the hosts and booking.com were not willing to change the apartment nor provide an alternative. This is very upsetting, unpleasant and frustrating as we paid very high prices per night for such an horrible place. Please assist on what can be done to escalate this matter so that innocent consumers are not defrauded as such.