Juan S

disappointed in customer relation

I bought the new Fort 100 on Monday. The orfer was processed and shipped off and on Tuesday morning i received their mailing list that the same phone is offered at a discounted price. I mailed the sales dept and asked if i can qualify for the discount being the very next day and was told NO and was sent the terms and conditions that the company can change prices at any time. Which I understand, BUT the sales person who handled my order could at least have notified me to hang on for 1 day to receive the discount as they had to know what will be offered the next day :-( (that i feel is just building good customer relation and that goes a lot further than a few people reading this message. I feel it is rather just pushing for a sale/target for the day than being nice and kind to a customer rather than just pushing out a daily sales figure. VERY DISAPPOINTED indeed about this!