NV
Nita V
Active since Aug 2021
2
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2 reviews51 months ago
Citadel
And here ww are....several weeks later. Nothing. The person dealing wirh rhe late estate at Citadel has apparently lied in hia communications to the family....and has since left rhe company. Another person at Ciradel has taken over the "account". Very nice and accommodating when at last you could get hold of...and is doing everything in his power to sort this out and will keep you updated....because all lies in the hands of the "Master of Court".....where it has already been....according to the first guy, who left Citadel.....huh? Both old and new guy was / is employees of Citadel. So, who is to blame for this absolute mess and disgrace?? Citadel. Who sould sort this out? Citadel....This passing of blame...how is it acceptable? Taking hard earned money and trust, for years, and now only shifting blame and buying tine, whilst just doing nothing but come up with lame excuses.....no one willing to man up....going the extra mile.....pathetic to say the least!!
53 replies
52 months ago
Citadel
It is now more than 2 years after my father in law passed away....his estate has yet to be finalized. Being a man so patricular with all his afairs and keeping such a neat and good, up to date filing system for all of his affairs...he would surely turn in his grave by the way Citadel has been handling his affairs!! It is an absolute disgrace and there is still no closure....no feedback....just more and more lame excuses!! Whist trying to move on...one has to constantly deal with a company and it's employees incompetance and lack for compassion...what is the next step then...FAIS....lawyers? As by now we strongly suspect a big, fat rat somewhere....
159 replies
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