Josh M

Poor service and poor communication

I took my car to these guys on Wed, they told me the car will be ready in 2 or 3 days, I waited for them to call me on Friday to inform me If my car was ready, they did not, I called them more thn 8 times, they did not pick up the phone, I called again on Saturday one guy answered my call after more than 5 attempts, he told me that they are closed. long story short, communication to their clients is horrible. Now my car has a damage, my air-cond ventilator is broken, they say they do not know who broke it, it must have been the Sun🤮, I say this again, service there is horrible, I wouldn't advise anyone to use that Audi Bruna center if you love your car, you will regret it