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siphokazi D
Active since Aug 2021
2
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2 reviews19 months ago
Stay away from Berader Properties, you wont get your deposit back. Its been 2 months for me and I still dont have my deposit back
I am very disappointed and don't see myself associating with them again, they are full of promises but no action when they need to pay back your deposit. I moved out of an apartment at Embassy Garderns on 31st July 2024 today its the 23rd of September 2024 (2 months later i still have not received my deposit) I was informed the deposit takes approximately 45 days to be paid out, and 45 days ended on 12 September 2024. I sent an email asking when will I get the deposit instead was requested to send my bank confirmation, I keep on calling and sending reminders for the deposit with no response on email only response from my calls. I was informed I will get the deposit the next day or latest Friday this week 13th September 2024 but to date nothing has come through to my account. On Wed 18th September i received an email saying ill get Pop by 19th in the morning from the CEO, nothing came through i sent an email no response. Instead of the representatives sends me a WhatsApp message asking for my banking details all over again of which I sent to him on email and I had a debit order so clearly they have my banking details. I cant blame the representative he's been so helpful just he works with ****** I'm sure it was just a way of keeping me warm, unfortunately I'm not a child This is really frustrating because I left the apartment in a good condition its not like they are still looking for this and that and say they still need to be do something inspection was done a long time ago and a new tenant moved in immediately. I'm very disappointed at this point because clearly my deposit went down the drain. Stay away from them, worst decision ever to associate with them.
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56 months ago
Unhappy customer FlySAfair crooks
I booked a flight for 14 August and returned on 21 Aug t from Cape Town to JHB for me and my 2 year old son. The system then needed to choose the age of my son who is 2 years old and I booked and had the attached boarding passes which had both of us to have their own seats. when i got to the airport, i had not checked in my bags and there was not enough time to check them in, so the ladies advised that i change my flight and catch another one so i can be able to check in my bags I went to the counter and the lady that changed my flight gave it to another one that will arrive in Lanseria with boarding time being 11h10 for standby, see attached picture of new flight details. I then had to pay 850 on top of the 3000 I paid for the first flight. When I went to checkin for this new flight, the lady said my 2 year old son is young and should be a two year old under infant as he can not have his own sit, he is still a baby that is being held. She then changed everything and ended up saying we will now have one seat and that when I get to Lanseria I should claim for the other seat that I paid for. When I got to Lanseria I was told to call the call centre, when i called, I was directed to submit this claim via the website which I did. So I paid for 2 seats and only ended up coming to jhb on one seat and I was advised to apply for the second one. My return booking is also the same but i have not made changes to it before i know what will happen to this claim. When I eventually applied for a refund i was told i was refunded with a R30 for one seat my question is is 1 seat 30r? i paid twice for a seat that n one used because of the consultants at the airport and only refunded 30r so can i book a flight with R30 i doubt. I am very disappointed with this type of service, people change seats and then say they will refund you and when its time for a refund u are told a seat is R30
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