Sharlene B

Sam Olopade very incompetent and unprofessional

I did a application for a apartment in Honeydew with Sam Olopade which got approved and he sent me a lease agreement to sign and then afterwards I sent it back to him. On the lease he wasn't even listed as a agent it was Ayo Olayeni that was listed. I spoked to Sam on the 31st of August to know when will everything be finalized so that I can get access to sanitize and fumigate the place so that if I move in It will be much easier. He said I should take the keys from the cleaners this morning 1st of September 2021 so that I can do my things and move in if I am in a hurry then I can do the payment later when the owner has sent the lease back. He ended up sending me an FNB account number via whatsapp and I told him he is unprofessional and needs to send me a signed lease with the account number and why should I go and see if the cleaner is there to get keys from? I called Ayo Olayeni for some clarity on how their business works because this is unprofessional and incompetent, he told me that they still waiting for the landlord to approve whilst I already signed a lease agreement, I was waiting for the owner to sign the contract and send back to me but it never happened. Sam send me this whatsapp supposedly from the owner "[9/1, 2:06 PM] Hi Sam, sorry for just getting back to you. This applicant doesn't look viable enough. She doesn't earn enough. Please let's keep looking. [9/1, 2:06 PM] Thank You for your help". How do you approve something if the owner didn't approve it? Why do you send account number's if something is not approved? Why should a tenant fetch keys from cleaners? How can a agent not put their name and details on the contract yet a different one is there that you do not know? Why does he only communicate via whatsapp and not email? I do not recommend this agent to anyone he doesn't know what he is doing and is rude, incompetent and needs to learn more on his communication skills.