LM
Lorraine M
Active since Sep 2021
6
Reviews
0
Industries
Reviews
6 reviews11 months ago
Bad service
I was quoted and sent an invoice to pay after paying apparently the stock taking guys made a mistake on pricing and it took them a week to figure it out ....now that the engine need to picked up they asked me to pay an extra 10k for me to get it I'm literally been punished for their negligence and they want to take responsibility...the only thing their manager can say was I'm sorry we not gonna loose money so we can refund...what an inconvenience cause ...people be careful of such business that are selfish and taking advantage of their customers.
0 replies
13 months ago
Bad service and disrespect.
Not happy with their services I received today ...made an enquiry on WhatsApp then had to come and purchase the steering rack only to find out is a wrong one had to drive 2hrs to you only to find out the right one you have is broken the front guy came and took pics and Said he is coming back only to leave us for an hour without saying anything...they way he was shouting at me like I'm a fool ...I don't know why he had to speak to me like that in manner that is ****** and disrespectful...I'm definitely escalating this matter cos to me is a day light ******* I can't just loose money like that ...I will involve the necessary parties to be disrespected just because I'm a black woman...I'm definitely gonna expose you for ******** operating to consumer rights...you can't sell me a wrong part ..if u don't refund you must pass on the credit or give me the right part .
0 replies
15 months ago
Wiper motor and wiper arms
The sales person by the name of Enock or innocent sold me a wiper motor and wiper arms and he invoiced them upon delivery I found out only the motor is in the wrapped package but the arms are not there called him and promised to sort it out in the morning come this morning he telling me I hv to pay for the wiper arms I asked why then he started shouting at me and sending me insulting messages telling me how I don't have experience in this field ...he is so disrespectful to the point were he is no longer taking my calls...asked for his employer 's number he took 2 hours to send them and the numbers he gave me are on voicemail.... definitely no customer service at all ....please guys u dealing with something else if u decide to visit them...the sales people there not helpful at all till now no help willing to escalate this further since I hv all the proof .
0 replies
32 months ago
Refund needed
Guys stop swiping your cards at cashbuild Zebediala if u don't want to be inconvienced and wait for a month before they can refund u...as you can see on other reviews cashbuild is ****ming people even their head office doesn't care called them and a lady by the name of Vanessa and Kennosi don't even care since they said they will call back till now since last week an amount of R4544.23 was double deducted.
524 replies
46 months ago
Racism and bad customer service.
One of their branches in Pretoria called Majestic motors spares has the most racist and rudest staff I hv ever seen. Not to mention the manager not even apologitec but encouraging bad customer service. They sell wrong parts and refuse to refund and start asking for the impossible. Tried reaching out to one of the directors with no luck. I wish people can stop supporting businesses that don't care about them as customers. The I don't care attitude is on another level they cut your calls or avoid the them.
0 replies
56 months ago
Bad customer service.
They do quotes and increase prices wen you come back to pay blaming staff for their incompetence . Management worse wen you complain they tell you to go to hell.
0 replies
Review Distribution
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1 Star
6 (100%)