Kae L

Bad Service - BEWARE OF SCAM

Just a little rant from my side. Something I never do on Social Media, but it's gotten to a point where I feel I need to say what's on my mind to prevent other people from making the same mistake I made. Now, I run my own small business and I appreciate all the support I get from everyone, but then you get people who think it's fun and games to scam other people for their hard earned money. Long story short, I ordered a certain amount of Tshirts and Caps for my Photography Business as I pride the way we look as a team when we're out shooting. Me, being the trust worthy and supportive person I am, decided to make use of a local company to have our Tshirts and Caps printed. Mind you, I went out and physically bought the Tshirts myself. This took place in April of this year (2021). -- also why we haven't been showing up with our gear, now you know why! 😕 It's been 5 Months later and I have not received my items yet. FIVE WHOLE MONTHS LATER! Everytime I am given an excuse as to why it's not completed or why it cannot be delivered - even though I offered on multiple occasions to come and collect, which weirdly I am not allowed to or always denied from. Not just that, I have contact with other clients who've made use of their company and experienced the same problem with them - also waiting for months and still counting for their items. Now, I have been extremely patient and accepting up until now. I know that my order was not big, but if you want your business to excel, make sure you treat all of your clients with respect and put their customer needs first. I mean, I spent over R700 on my items, and it comes straight from company expenses. As a photographer, you really don't make a lot. There is so many other things that need to be paid before I can get paid, which people don't understand and that R700+ could've been put to so much better use or even better service. And another thing, they keep posting other work they've done for clients but all my calls and messages get ignored. I hate to name and shame because we're all still trying to recover from the current state of the economy, but that does not give anyone the right to scam people out of their money just to make a living. Do things right and everything will fall in place. I'm just at a complete loss for words, and I can say that I'm disappointed because I put so much faith in this company and I had too many high hopes and low lows. But I suppose that just the way things go. Just be so aware of company's like this, I'm not saying their work is bad but I am not the only client of theirs who has received this type of service.