Haleemah A

Disgusted

I unfortunately had a terrible experience at the Taj Hotel based in Cape Town on the 28 September 2021 Which left me with a painful and inflamed foot. On arrival I had slipped due to the negligence of the staff at the taj hotel, in the hall way there was a great portion on food laying on the floor left unattended with no indication or signage whatsoever, I then went to the bathroom to wash away the food from my foot and shoe after asking the manager to bring me a chair and he failed to do so, thereafter I was seated in the restaurant where the service was extremely poor and got served in a filthy teapot