Active since Oct 2021
Absolutely terrible and shocking service. I've been waiting two months for them to come finish a job that was fully paid for UPFRONT. The owner and his staff ignore calls / emails and make promises that they can't keep. Anyone else that has the same problem should report them to the C.G.S.O ( CONSUMER GOODS AND SERVICES OMBUD ) like I did. Be careful of them.
I bought two of the same CANON PIXMA printers on the same day. I have sent the one printer back four times for repairs via Makro Germiston. The problem started one month after purchasing the printer. This has been going on since February 2023. Why do I need to send a brand new printer back four times? It should have been replaced or refunded. I implore everyone reading this not to purchase CANON printers as they do not repair the printers properly. I will never, ever, ever purchase CANON again or from MAKRO either. Terrible after sales service.
I bought two of the same Canon printers on the same day from Makro Germiston. I have since returned one of them three times for the same issue to be resolved. Makro does not seem interested in replacing the printer or refunding it. Judging by the reviews on Hello Peter, this is the way they prefer to treat their customers. Good luck to anyone that has the same issues I've had. They've definitely lost a customer. I've cut up my loyalty / buying card.
Brilliant service from Corrine Jonkers. Very competent and efficient. Thank you Corrine!!