Active since Oct 2021
We were held at gunpoint after google maps directed us on the shortest road from Sandton City Mall in Johannesburg to Alberton. It took us through Alexandria. Which is a terribly unsafe area. We are from different parts of South Africa and do not know the roads in Johannesburg. Just to give you background to why we were on our way to Alberton. My Father is in trauma ICU after attempted Suicide. He shot himself in the face 3days prior to our incident. So we were face with a life threatening situation with guns (which is so sensitive to us now) and had no way of coming out of Alexandria, because we were robbed from our phones. Please take Alexandria out of possible routes or put clear alerts on how unsafe it is. We just wanted to get to our father to not miss strict visiting hours.
Most shocking service I have every had to deal with!! We bought a Defy Washer/Dryer from Makro. The electronics gave in 2years ago. We took ‘n to a Defy Accredited Repair Store in Ermelo. Defy sent on 3 different occasions the wrong part and I took months for each part to come. Ou baby is coming in a month’s time and we need the dryer. We drove today 300km to bring it to head office in Midrand. We were stopped at the gate because they were on strike. NEVER EVER will I buy a Defy appliance again! Coming from a lady that only had Defy appliances in her house. i even gave our Defy fridge away.