Nompumelelo M's Profile

50 months ago

Unhappy Client

At the moment I am unhappy with their services, I am have been calling them and their phones are not being answered. They promised to help clear my name from debt review before they even debit my account but my credit report still flags me to be under debt review.

53 replies

Pick n Pay

55 months ago

Pick 'n Pay ASAP is an inconvenience

I am highly disappointed with the service I got from Pick 'n Pay ASAP. I order items on the 27th of September and there was a missing item, I texted, emailed and called multiple times, they then said I will get a partial refund which I did not understand why because I did not receive the item, they said I will receive the refund in 7 to 10 days, however, I have not received any refund from them. I decided to give them the benefit of a doubt but they didn't redeem themselves. I then ordered again yesterday my order had a missing item which is very essential (nappies) again I went on to chat with their agent who was not able to assist me, I went to email and called but it was all in vain, they owe me about 320 Rands in refunds and are not respond, they keep on saying sorry for the inconvenience but they are not resolving the issue.

0 replies

Pick N Win

55 months ago

Pick 'n Pay ASAP is not efficient

I am highly disappointed with the service I got from Pick 'n Pay ASAP. I order items on the 27th of September and there was a missing item, I texted, emailed and called multiple times, they then said I will get a partial refund which I did not understand why because I did not receive the item, they said I will receive the refund in 7 to 10 days, however, I have not received any refund from them. I decided to give them the benefit of a doubt but they didn't redeem themselves. I then ordered again yesterday my order had a missing item which is very essential (nappies) again I went on to chat with their agent who was not able to assist me, I went to email and called but it was all in vain, they owe me about 320 Rands in refunds and are not respond, they keep on saying sorry for the inconvenience but they are not resolving the issue.

0 replies

Nompumelelo M

Reviews

Unhappy Client

Pick 'n Pay ASAP is an inconvenience

Pick 'n Pay ASAP is not efficient

Review Distribution