KM
Kathy M
Active since Oct 2021
3
Reviews
0
Industries
Reviews
3 reviews13 months ago
Great Customer Service
I have been with Cool Ideas now for 5 months and have not had any problems with my fibre. When it suddenly stopped working, I logged a fault on their website, which is very user friendly and I received a phone call within minutes. After speaking to the technician, the issue was resolved. What a pleasure.
0 replies
27 months ago
Travel Agency - Vacation Hub International
We have been with this company for 10 years. In return for our loyal monthly contributions, we were promised a cash back amount. Nothing has materialized. Even the lawyer's letters that we have resorted to sending have been ignored. Over the ten years we have hardly used this company, as their service is slow and unhelpful. Every request I have sent has taken at least 3 days before I have received a response. I cannot recommend this Travel Agency at all. Very disappointing.
0 replies
43 months ago
Great Customer Service
I bought various art supplies online. Before my order was shipped I received a friendly phone call to explain that two of the items I ordered were out of stock, and whether I would be satisfied to have them replaced with similar items. Both items were more expensive than the ones I had ordered. The parcel arrived a day later. I was a very satisfied customer.
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)