TK
T K
Active since Oct 2021
4
Reviews
0
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Reviews
4 reviews11 months ago
Arrogant Discovery
Today Discovery Bank descended to even greater depths. They are notoriously difficult to communicate with at he best of times, especially if you have a problem or complaint that goes beyond their general platitudes their call centre staff are trained to dish out. Today the banking app is down for a prolonged period meaning that credit card transactions cannot be processed if they require in-app verification. Besides this already unacceptable situation from a bank, to make matters worse one cannot call them either as the number listed on the apology screen of the app results in the system sending an in-app verification which of course cannot be done owing to the failed app. All in all, one understands any institution having technical problems on occasion, but the unavailable and obstructive nature of Discovery when it comes to being able to contact them in a meaningful way is simply archaic and displays arrogance towards their clients.
58 replies
22 months ago
A company that makes clients liable for doing their jobs for them
Tempest seems to have implemented a new pre-rental inspection process designed to minimize their effort and maximize client frustration and risk. I was given the keys to my car at Cape Town International Airport and no mention was made about the inspection. After leaving I received an email containing an inspection report and stating that I have 30 minutes or 5km allowance from leaving the airport to let them know if I disagree with the report, failing which I am unilaterally deemed to have accepted their report. I was not informed about the emailed report system, nor did anyone check whether I could even receive remote emails. I suppose they expect me to monitor emails while driving, then pull over on the highway and conduct the inspection, then enter my findings online before continuing with my drive. Ridiculous mediocrity displayed by management.
53 replies
23 months ago
Totally Satisfied
Good pricing, great personal service and prompt, reliable delivery.
0 replies
55 months ago
Take it or leave it attitude
My experience with Bessie is that she is not prepared to do anything other than on her terms. In addition she was not prepared to stick to the sheeting supplier's recommended span between purlins and became frustrated with me for asking. She very quickly got to the point of saying she would rather not do my job and I should go elsewhere. If this is Bessie's attitude on start up topics I would be rather concerned over how well any real problems or concerns during the job would be handled. All in all, an unhelpful experience.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (75%)
1 Star
0 (0%)