Tempest Car Hire

Based on recent customer reviews, Tempest Car Hire is facing significant customer experience challenges, with a recurring theme of disputed charges and deposit refund delays. Customers consistently mention unexpected admin fees on traffic fines, surcharges for Code 10 licences that were not disclosed at booking, and disputes over alleged vehicle damage discovered after handover. A frequent concern is poor communication, with clients reporting unanswered emails and unreturned calls. Positive feedback does surface, particularly highlighting individual staff members at branches like Cape Town International and Head Office who deliver helpful, efficient service.