Melissa N

Emergency Appliance Repairs

0 stars if I could! They are thieves. After quoting R2080,00 to repair my dishwasher they arrive and now say R3500,00 plus a call out fee of R200,00. I could have bought a new dishwasher. Riedwaan Andrews then gave me a discount of R400,00 to R3100,00!!! I tried to stop payment and also contacted SAPS to which he came back and gave me R850,00 refund. Payment has gone through. He even asked me to close the door while fixing the dishwasher and was very pushy with immediate payment. He told me I needed a new floater and rubber which after getting another company out at an additional cost, the floater did not need to be replaced and he never even replaced any parts at all! The dishwasher was worse off, not working and leaking even more. He has since threatened me, sworn at me and given me a friendly warning whatever that is supposed to mean. I challenged him by phoning Defy and Claremont Home Appliances , costs of the parts he so called replaced amount to approximately R300,00. It turns out it is the dishwasher pump and the bottom rubber which he did not replace. Beware of this company. Their website is a scam and they are conmen. It says they have won awards 3 years in a row! Location of the company does not exist they have no business premises. For a company to claim they are professionals is beyond me, rude and arrogant, never mind the language he used telling me I phoned fake suppliers to get prices.