Moira K

Disgruntled Consumer

The worst experience I had with any insurance company. On 29 August 2021 our vehicle was hijacked and recovered by CARTRACK two hours later. Since then, we've been getting the runaround from Scottfin Insurance, Guardrisk, SATAXI Protect. To top it all, SATAXI IMPACT fund, the Financiers are threatening us with installments that are running in arrears despite the fact that we are covered for business protect, who is supposed to be covering the installments. I get the impression that SATAXI is a law unto themselves. They are the vehicle Financiers, the vehicle insurers, the panelbeaters, aftermarket parts suppliers and everything else in the supply/ value chain. If only the sent their staff for training, they could actually become Labour Brokers as well. It's an absolute CIRCUS dealing with the whole value chain. Are they a law unto themselves or will someone actually challenge them?