Zaheera E

Disgusting stay at icon apartments in cape Town long street

I am reviewing the icon luxury apartments in cape Town on long street. I'm only rating them 1 star because there is no option to put in 0 stars My stay at this hotel was absolutely disappointing to say the least There is no way to contact housekeeping to at least get a change of towels as they said they only clean rooms every second day but in my 5 day stay my room was only cleaned once.. I was forced to use the same towel every day due to no contact wit anyone in reception or housekeeping Also the day we were abou to check out I left my room for 20 mins to have breakfast across the street and when I got back my laptop was stolen from my hotel room and the hotel was not helpful at all in helping me after this I will never stay at this apartments again and I will make sure no one I know stays here as well If you stay at this hotel be prepared to have dirty towels and apartment for the duration of your stay as well as be mindful that your belongings are not safe in this hotel There is stealing that goes on and no one does anything about it I repeat you are not safe in this hotel