Chantell V

Poor service at Tangawizi

Very disappointing service from Tangawizi motors on the 9th of November 2021. Brought a Honda Brio for a 90 000km service before 8am in the morning. I asked the service consultant how long it would take approximately. She said 2h30mins to 3 hours max. I told her that I will then wait. It is now nearly 4 pm and I am still waiting. Not being kept in the loop, continuously having to ask for feedback and then being given every excuse from "sorry it came out wrong, referring to the timeframe" and mechanics also have to take lunch breaks????? Really the worst service ever. Rather under promise and then over deliver and train consultants properly. Very disappointing