Andro B

Pathetic service

Bought a boat from Katay racing in January 2022. Bad service received. The boat couldnt be transported as the outboard had issues. This was never mentioned to ne before buying it. Needed a bow cover made and fitted. Sales rep very eager to sell me one. Once fitted it seemed wrinkled. When I told him it looks wrinkled and sagging he said I should put piece of wood under it to tighten it. That didnt sound good. They redone it but still a stud in center which doesnt make any sense. The Original boat cover was confirmed to be in boat before delivery ( proof on Whatsapp of all mentioned issues and discussions) also not received. Later to be told they disxard it. Never was I asked or did I mentioned to do that. And I was told that if is what it is and Katay cant do anything about that. Not to sure if there was a cover or was it sold off. Trailer papers also was confirmed to be in boat but was never received. Sales rep does not read my Whatsapps or answer any calls.