Nikita De Jesus Fernandes

Disgusting service

Where do I even begin? I purchased a second hand GWM Vehicle from this dealership in July. I bought it cash with all the necessary warrenties and aproval documents. The dealership phoned to approve the so-called warranty. Two weeks after the purchase, my front wheels ceased and locked due to all the rust on the wheel piston which almost caused a major accident. Having fixed the problem, we asked the dealership to refund the amount that was spent on the issue. It has now been 4 months later with constant excuses and the extreme lack of customer service and the issue has still not been resolved. I have just tried to book it in for its 30 000 km service to find out the vehicle has lost its warranty a year before we bought the car. I do not recommend this company at all as it has only been a nightmare.