Active since Nov 2021
Absolutely amazing service from Dotsure Pet Insurance! Chanelle Hecher was great and explained the product so well it was easy to understand. She also answered all questions with ease which gave me the reassurance needed. I am happy with the service received and product chosen.
I phoned about one month ago to shop around for a perhaps better medical aid. I am currently 30 weeks pregnant so am well aware that pregnancy wouldn’t be covered but this agent, Mandla Sambo, swore to me that the birth of my child would definitely be covered even if I was within the 3 month waiting period. I asked him God knows how many times if he was sure because I wouldn’t make the switch if the birth of my child isn’t covered. He promised many many times. How on earth can you make a first time mother that’s 10 weeks away from her due date stress like that??? Absolutely disgusting! I am requesting for recorded calls and using the email comms to escalate this!
This is the worst airline to ever exist. I have tried I don't know how many 100's of times to manage my booking/change my flight with absolutely no luck. Any phone numbers for Turkish Airlines either do not work or no one answers, no matter what time of day you call. I will never be flying with Turkish Airlines again.
After buying a bag of Eukanuba dog food, my dog got severe diarrhea. I contacted Royal Canin about this and one of their representatives got back to me. Irene helped me tremendously and assisted me in returning the bag of food and getting it exchanged. Excellent customer service! Thank you so so much!