Active since Nov 2021
DSTV is horrible at customer service. They have done everything to hide their call centre number while they offer a very self service options that do not work. In my case I wanted to unsubscribe to their service and I did that on the app. Come end of the month, I was shocked my account was debited with even higher amount. Then I found the call centre number and all the agent could tell me was to send an email to the cancellation department.
The owner Richard is a scammer. We paid a deposit for installing solar and battery backup power and he never shows up. He actually tried to get more money from me and I refused. Since then I have been chasing my refund and I I get is “I will call you back in 5 minutes”