MB
Monica B
Active since Dec 2021
3
Reviews
0
Industries
Reviews
3 reviews22 months ago
Bad service
Worst service ever, you have to wait for days for a token number
212 replies
22 months ago
Bad customer service
Buying electricity is a nightmare. Even if you follow the exact steps. Some times waiting up to two days for a token number, after you did a instant eft, emailed the proof of payment. We had to close our business doors today as the failed to send a token again. This is now the fifth time it happend.
0 replies
53 months ago
Incompetent client service
Good morning I am busy helping my father in law to cancel two of his vodacom contracts. He is a pensioner and cant afford these high fees anymore. We contacted cancellations, but now it seems they made a mess up of this contract. We went to mall@carnival vodacom, but they cant help us. Now it seems vodacom is a virtual shop somewhere in the air, that you have to phone and speak to incompetent agents, that seem they cant understand English. He also told the agent who upgraded him over the phone, he doesnt want to upgrade, but he insisted. Now they went and cancelled the number he wants to keep. my gig 10 Hi The two numbers that need to be cancelled is: (be made prepaid) flexi 230 (cancelled) flexi 125 Here follows the ticket sms: Dear Vodacom Customer. A service ticket with reference number 1-35167877318572 has been logged to a support team for investigation. Thank you Vodacom. Dear Vodacom Customer. A service ticket with reference number 1-35170764117516 has been logged to a support team for investigation. Thank you Vodacom. Please I need feedback. Sent from Yahoo Mail on Android
106 replies
Review Distribution
5 Star
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3 Star
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2 Star
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1 Star
3 (100%)