TM
Thobile M
Active since Dec 2021
3
Reviews
0
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Reviews
3 reviews10 months ago
Overpayment
This is not directed to the faults department my story is I went to Sizakala in Megacity sent my mom to pay only R1000 for electricity the cashier charged my card R3000 I don't know how we went from 1000 to 3000 mom complained they said there is nothing they can do about the charges called capitec bank they also said they can't do anything mind you I have to buy groceries my salary doesn't cover all our expenses in a month called customer care service they dropped the call on me. I'm I don't know what to do in this situation the Sizakala employee told us they can't reverse the money
0 replies
13 months ago
*****/****
I am so mad and angry at the same time, i reside in Durban and my card was used in Johannesburg rosetvile first transaction qaa R300 second one was also R300 and last was R100 that's my money for transport for the remaining days of the month called capitec lady was cold as ice no empty no reassurance on the matter. She opened a case and I asked for the reference number and told me the transaction was done through Samsung pay i told her i have a Huawei. She then proceeded to tell me if the transaction was not successful they will change me R30 for each transaction. I'm so angry because the transaction on the app still show pending.
106 replies
53 months ago
Transaction
Well if i were to Rate capitec i would give it a negative zero..... This is what happened i stay in Durban but I got a message stating that I was on an uber ride at Sandton and paid R55 i checked my card and it was with me how did this person get ahold of my banking details and capitec said i must change my card and Pin with a charge o. Top of that. Please assist hellopeter
106 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)