Active since Dec 2021
I had the worst hospitality and service from the front desk lady called Mandy. She was so rude and so ****y with a “not in my job description” attitude. It’s a pity such a beautiful establishment with a rich heritage gets to be misrepresented by such rudeness.
I recieved the best service ever from Wanda Mdunyelwa and Sibukeli Kolondiya. In the past week I had car issues twice and on the 2 occasions I was helped first by Wanda and secondly by Sbu. They both went beyond my expectations in assisting me on the roadside when my car broke down in an unsafe location. They made sure the tow truck arrived as soon as possible and constantly called me to make sure I was safe and even when I got home they followed up to check that I was home safely. Thank you so much to both gentlemen for making me feel safe and taking care of business. They are both such gems.