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Susan O
Active since Nov 2009
2
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2 reviews53 months ago
Pathetic service Waterberg Toyota Bela Bela
Took vehicle in as it made a funny noise. This branch replaced clutch and still made a noise, took it back then they replaced bearings in gearbox, got vehicle back then engine light was on and I took it back branch charged 2000 to replace wire the mechanic broke. Left with car and then it was leaking oil. Took it to Kempton Toyota and they found that Bela Toyota tighten bolts too much and cracked my gearbox. Quote worked out to 10 000 to repair gearbox and Manager at Toyota said but mechanic says it was not him. Had to escalate the matter to head office to force Toyota Bela to pay for gearbox. Left without a vehicle for 3 weeks. Will not recommend this brach at all, poor workmanship and poor customer service
0 replies
95 months ago
Unexpected discount
Phoned in on 9 July 2018 and spoke to Jenny Roos and explained that my son were out on short time at work and will only receive half his pay and will not be able to afford New premium that went up with R150. Jynny looked at his profile and arranged a R250 discount on his current premium. Wonderful and friendly service I was extremely impressed
53 replies
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