Waterberg Toyota Bela Bela
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We took our latest RAV 4 to Toyota Bela Bela in Waterberg for 150 000km service, the car was driving nicely BUT when they claim they are done with service, they then called that the car does not have power. it's been three working days and they can't find the fault that they caused. They DO NOT even bother to call
1 reviews | Active since Jan 2020
We took our latest RAV 4 to Toyota Bela Bela in Waterberg for 150 000km service, the car was driving nicely BUT when they claim they are done with service, they then called that the car does not have power. it's been three working days and they can't find the fault that they caused. They DO NOT even bother to call
1 reviews | Active since Jan 2020
Took vehicle in as it made a funny noise. This branch replaced clutch and still made a noise, took it back then they replaced bearings in gearbox, got vehicle back then engine light was on and I took it back branch charged 2000 to replace wire the mechanic broke. Left with car and then it was leaking oil. Took it to Kempton Toyota and they found that Bela Toyota tighten bolts too much and cracked my gearbox. Quote worked out to 10 000 to repair gearbox and Manager at Toyota said but mechanic says it was not him. Had to escalate the matter to head office to force Toyota Bela to pay for gearbox. Left without a vehicle for 3 weeks. Will not recommend this brach at all, poor workmanship and poor customer service
1 reviews | Active since Jan 2020
Took vehicle in as it made a funny noise. This branch replaced clutch and still made a noise, took it back then they replaced bearings in gearbox, got vehicle back then engine light was on and I took it back branch charged 2000 to replace wire the mechanic broke. Left with car and then it was leaking oil. Took it to Kempton Toyota and they found that Bela Toyota tighten bolts too much and cracked my gearbox. Quote worked out to 10 000 to repair gearbox and Manager at Toyota said but mechanic says it was not him. Had to escalate the matter to head office to force Toyota Bela to pay for gearbox. Left without a vehicle for 3 weeks. Will not recommend this brach at all, poor workmanship and poor customer service
1 reviews | Active since Jan 2020
Thank you Charl Odendaal for you excellent service. On the 3rd of January 2020 my husband and I drove from Johannesburg to Bela-Bela. Just as we arrived in Bela-Bela, the car cut out and smoke came out of the hood of the car. My insurance phoned Waterberg Toyota, they were closed at the time, but the Service Manager, Charl drove out to open and collect the vehicle. He had a look and told us what the problem was. He was kind enough to share his personal number with us and kept us informed every step of the way. On the 9th of January we went to collect the car, the staff was friendly, helpful and professional. Charl, I can't thank you enough. Thank you and your team for all your hard work.
1 reviews | Active since Jan 2020
Thank you Charl Odendaal for you excellent service. On the 3rd of January 2020 my husband and I drove from Johannesburg to Bela-Bela. Just as we arrived in Bela-Bela, the car cut out and smoke came out of the hood of the car. My insurance phoned Waterberg Toyota, they were closed at the time, but the Service Manager, Charl drove out to open and collect the vehicle. He had a look and told us what the problem was. He was kind enough to share his personal number with us and kept us informed every step of the way. On the 9th of January we went to collect the car, the staff was friendly, helpful and professional. Charl, I can't thank you enough. Thank you and your team for all your hard work.
1 reviews | Active since Jan 2020
I recently had to buy a Toyota Quantum for my business and was in a huge hurry. The sales agent at the shop, Grahem, was super helpful, friendly and so effective and knowledgable about his product. His after sales service was also the excellent. I have bought many many cars over the years, but this sales consultant deserves a standing ovation. I hardly had to lift a finger. I do not know about the rest of the shop's sales personel, but this experience was outstanding.
1 reviews | Active since Jan 2020
I recently had to buy a Toyota Quantum for my business and was in a huge hurry. The sales agent at the shop, Grahem, was super helpful, friendly and so effective and knowledgable about his product. His after sales service was also the excellent. I have bought many many cars over the years, but this sales consultant deserves a standing ovation. I hardly had to lift a finger. I do not know about the rest of the shop's sales personel, but this experience was outstanding.
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