Terrible experience

Bought a car from this dealership after being assured by both the dealership that it was a clean vehicle with no issues. Unfortunately, just two weeks after purchase, problems started.

Six months later, the same issues are still unresolved, and getting any form of proper resolution has been exhausting. We are paying a premium every month for a vehicle we have barely been able to use.

What has been most disappointing is the lack of transparency, accountability, and urgency throughout the process. My wife and baby have repeatedly been left without transport because the car keeps returning to the workshop and only 1 out of 10 issues is being sorted.

Unless I constantly chase, follow up, and push for action over a long period of time, nothing happens.

A customer should not have to fight this hard after making such a significant purchase. Very disappointing experience.