RV
Rene R
Active since Jan 2022
2
Reviews
0
Industries
Reviews
2 reviews6 months ago
4th bad battery, shocking customer service
Extremely unsatisfactory service. All emailed replies to my complaint are computer generated. They don't even read your details and want to refer me to a Vuse shop that is at least 150km from where I stay. Now how does that make financial sense? Changing product for sure. They obviously couldn't care less about customer retention
0 replies
52 months ago
Zero service and unauthorised debit orders
I am taking a bond with ABSA and had to put life insurance in place for this. Due to this being a fairly lengthy and complicated sale I have informed the consultant Nishen Moodley that the first debit order must only go through once the bond is paid out to the seller, which actually goes without saying. However I have had two debit orders go through, one was refunded, the other I have been waiting about two months plus for feedback on the refund with no communication back to me, even though I regularly contact Nishen and he promises to attend to my complaint, nothing happens. Now today a triple debit order has been put through. I am absolutely furious. The bond is not paid out, I have not given permission for this transaction and feel they are doing whatever they like with my money. Totally unacceptable, unprofessional and bordering on illegal as I did not sign anything to allow this kind of deduction. I think my next step will be the Ombudsman as I am certainly getting no service. Seems as soon as you sign something they couldn't care less about you after that.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)